Kikria's Terms and Conditions
Fully in English

By accessing or using the Kikria platform (kikria.onl), you agree to be fully bound by these Terms and Conditions. These terms constitute a legally binding agreement between Kikria and every registered or unregistered user of the platform.

These Terms and Conditions have been prepared in accordance with applicable laws and regulations in Bangladesh. Kikria is an online gaming platform operating under an international license, and all its activities are conducted in compliance with the relevant regulatory framework.

If you disagree with any part of these terms, please refrain from using our platform. For any questions, reach out to our support team — they are always ready to help.

To open an account with Kikria, you must meet the following requirements:

• The registrant must be at least 18 years must be.
• Each individual is only One Account Only open.
• All information provided at the time of registration must be accurate and truthful.
• A valid mobile number and email address are required.
• A copy of your National ID or passport may be requested for identity verification.

Kikria may request identity verification (KYC) at any time. Deposits or withdrawals may be restricted until verification is complete. Accounts opened with false information will be immediately suspended, and any balance or bonus in such accounts may be forfeited.

Your account login credentials (username and password) are strictly confidential and must not be shared with anyone. You are solely responsible for all activity — authorized or unauthorized — carried out through your account.

Kikria regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, but the general bonus policy is outlined below:

• Bonuses are available to eligible registered members only.
• The welcome bonus can only be claimed once per member.
• The specified wagering requirement must be met before bonus funds can be withdrawn.
• After receiving a bonus, you generally have 30-day to meet the requirements.
• Two bonuses cannot be used simultaneously unless otherwise stated.
• Winnings from free spin bonuses may also be subject to wagering requirements.
• Kikria reserves the right to void bonuses in cases of suspected abuse.

Full terms for each bonus offer are listed separately on the respective promotion page. If anything is unclear, please contact our support team. For more details on promotions, visit our Promotions Page view.

Kikria supports the popular mobile banking methods used in Bangladesh. The general rules for deposits and withdrawals are outlined below:

• Minimum Deposit: A minimum transaction amount applies to each transaction.
• Withdrawal Process: Typically completed within 1–3 business days.
• Identity verification (KYC) must be completed before withdrawals can be processed.
• It is recommended that your withdrawal method match your deposit method.
• Requirements must be met before bonus funds can be withdrawn.
• Kikria reserves the right to hold withdrawals in cases of suspicious transactions.
• Kikria follows international AML policies to prevent money laundering.

All financial transactions are secured with SSL encryption. Kikria does not accept or make payments to or from third-party personal bank accounts. For any transaction-related issues, please contact support.

The following general rules apply when playing games on Kikria:

• Each game has its own rules — please read them before you play.
• In the event of abnormal winnings caused by a technical error, Kikria reserves the right to void the amount.
• Game outcomes are determined by an RNG (Random Number Generator) and are completely fair.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, bets are settled after official results are published.
• If a game round is interrupted due to a loss of internet connection, the bet for that round may be refunded.

Kikria's games are verified for fairness through independent third-party testing. If you notice anything unusual in any game on our platform, please contact our support team immediately.

The following activities are strictly prohibited on the Kikria platform:

• Opening or operating multiple accounts.
• Creating an account using a false identity or fraudulent information.
• Bonus abuse or bonus arbitrage activities.
• Attempting to hack the platform's software or using automated bots.
• Attempting to access another member's account without authorization.
• Using the platform for money laundering or processing illegal funds.
• Harassing, threatening, or engaging in abusive behavior toward other members.

Kikria takes the protection of your personal information seriously. To learn more about how we collect and use your data, please visit our Privacy Policy Read the page.

In short, here's what we do:

• Your information is used solely for the purpose of providing our services.
• Your information is not shared with third parties, except where required by law.
• All data is stored on servers protected by SSL encryption.
• You may request that your information be corrected or deleted.

Kikria believes gaming is a form of entertainment. We want all our members to play safely and responsibly. To support that, we offer the following tools:

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Bet Limit: A maximum stake limit can be set for each bet.
• Session Limit: You can set a limit on how long you play in a single session.
• Self-Exclusion: You can temporarily disable your own account for a set period of time.
• Cooling-Off Period: Breaks can be taken for anywhere between 24 hours and 6 months.

If you feel that gaming is having a negative impact on your daily life, please reach out to our support team. To learn more about responsible gaming, Responsible Gaming View the page.

You may request to close your account at any time. In that case:

• Any valid balance in the account may be withdrawn (subject to applicable conditions).
• Unused bonuses will be forfeited.
• Once an account is closed, a new account cannot be opened using the same details.

Kikria may also close an account on its own if:

• Prohibited activity is found to have occurred.
• Evidence is found that the account was created using false information.
• The account has been inactive for an extended period (generally 12 months).
• Legal or regulatory requirements demand it.

Kikria reserves the right to update or modify these Terms and Conditions at any time. When changes are made:

• A notice will be published on the main page of the platform.
• Any changes will be communicated to the registered email address.
• At least 7 days' notice will be given before any significant changes take effect.
• Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.

For any dispute or complaint regarding the terms, Kikria's support team will first attempt to resolve the matter. If a resolution cannot be reached, the designated dispute resolution process will be followed.