Healthy gaming

At Kikria Responsible Gaming
Keep it fun, not addictive

Gaming should be a source of fun, not stress or problems. Kikria believes that responsible gaming is every player's right. We are committed to helping you set the right limits and enjoy gaming safely.

Important Warning: Online gaming and betting is strictly for users aged 18 and above. Play for entertainment, not as a source of income. If you feel that gaming is affecting your daily life, please seek help.

Core Principles of Responsible Gaming

The features and protections we offer for responsible gaming at Kikria.

Spending limits

You set your own budget. Define daily, weekly, or monthly deposit limits to protect yourself from overspending.

Time limits

Set your own gaming session length. You will receive an automatic reminder after your chosen time so you do not overspend your time.

Benefits of taking a break

You can take a gaming break at any time, from 24 hours up to 6 weeks. Your account will be temporarily suspended during this period.

Self-Exclusion benefits

Use the Self-Exclusion option to stop gaming for an extended period. You can lock your account for anywhere from 6 months to 5 years.

Family Protection

If a family member is struggling with gaming, let our support team know. We will help you take the necessary steps.

24/7 support

Our support team is always here for you, whatever the issue. We're ready to help with any questions about responsible gaming.

18+
For adults only
24/7
Support services
100%
Safe Platform
0 BDT
The break feature is free to use

Why Responsible Gaming Matters

At Kikria, we firmly believe that gaming should be an enjoyable experience — one that has no negative impact on your daily life. Responsible gaming means knowing your limits, managing your budget, and keeping gaming a small part of your life, not the whole of it.

Online gaming and betting are growing rapidly in Bangladesh — and so is the risk of gaming addiction. Kikria takes this seriously, and we encourage all our players to game responsibly. Our responsible gaming policy is designed to keep you protected.

Recognizing the Signs of Gaming Addiction

Gaming addiction typically develops gradually. It can be hard to notice when casual entertainment has turned into a compulsion. Watch out for the following signs:

  • Chasing losses by gaming repeatedly to recover lost money.
  • Feeling restless or irritable when not gaming.
  • Hiding gaming activity from family and friends.
  • Spending household or emergency funds on betting.
  • Neglecting work, studies, or family responsibilities because of gaming.
  • Spending more time or money than your set limits.
  • Betting on credit or borrowing money to fund gaming.

Build healthy gaming habits

Building healthy gaming habits is the most effective way to game responsibly at Kikria. A few simple steps can keep gaming enjoyable at all times:

  • Set a budget first: Decide in advance how much BDT you will spend on gaming each week or month, and stick to it.
  • Set a time limit: Decide how many hours a day you will spend gaming and set an alarm.
  • Take a break: Take at least a 10–15 minute break every hour. Get up, walk around, and drink some water.
  • Stop after a loss: Accept your losses. Chasing losses by continuing to play only leads to bigger ones.
  • Play for fun: Think of gaming as entertainment, not a way to earn money.
  • Spend time on other activities: Alongside gaming, make time for family, friends, and hobbies.

Minor Protection

Kikria is strictly for users aged 18 and above. We enforce rigorous age verification and immediately suspend any account found to belong to a minor. Parents and guardians can enable parental controls on their devices to block underage access. If you suspect a minor is using our platform, please contact our support team right away.

Keep in mind: All responsible gaming features at Kikria are completely free. There is no charge to set limits or suspend your account.

18+

Online Gaming is for Adults Only

Need help?

If you have any concerns about your gaming, please reach out to our support team.

[email protected]

Response time: 24–48 hours

Our Protection Tools

Kikria gives you powerful tools to stay in control and game responsibly.

Deposit Limit

Set your own daily, weekly, and monthly deposit caps.

Session limits

Set how long you want to play in a single session and get an automatic logout when the time is up.

Cooling-Off Break

Take a gaming break anytime, from 1 day up to 6 weeks.

Self-Exclusion

Lock your account completely for anywhere between 6 months and 5 years.

Self-Assessment test

Ask yourself the questions below. If you answer "yes" to three or more, you may need support.

1 Do you spend more than your set budget on gaming?
2 Do you keep gaming in an attempt to win back money you've lost?
3 Do you hide your gaming from family or friends?
4 Do you feel restless or irritable when you are unable to game?
5 Is gaming affecting your work, studies, or family responsibilities?
6 Have you ever used money set aside for household or emergency expenses on gaming?

If more than 3 answers are "Yes" — please contact our support team or explore the help options below.

Signs & Signals

Use this guide to understand where you stand in your relationship with gaming.

Healthy gaming

You're playing for fun, sticking to your budget, accepting losses, and keeping your personal life on track.

Warning signs

If you're occasionally going over budget or find yourself thinking about gaming too much — set your limits now.

Need help

If gaming is having a negative impact on your life, do not wait — contact our support team now.

Tips for healthy gaming habits

Follow these simple tips for responsible gaming at Kikria.

Set a budget first

Before you start a session, decide the maximum amount in BDT you are willing to spend and never go beyond that limit.

Keep track of your time

Set an alarm on your phone. When the time is up, close the app and come back to play later.

Play for fun

Do not treat gaming as a source of income. A win is a bonus; a loss is the cost of entertainment.

Take Regular Breaks

Get up, walk around, and drink some water every hour. Both your body and mind need rest.

Spend Time with Family

Alongside gaming, spend quality time with family and friends. Keep those relationships strong.

Don't play under the influence

Gaming while under the influence of alcohol or substances impairs your judgment and increases the risk of overspending.

FAQs

Answers to frequently asked questions about responsible gaming.

Log in to your account and go to "Account Settings". Under the "Responsible Gaming" option, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit requires a 7-day waiting period.

Yes, your account balance is fully protected throughout the Self-Exclusion period. Once the exclusion ends, you'll regain access to your account and your balance will remain unchanged.

A cooling-off break is typically short-term — from 1 day up to 6 weeks — and is intended for a temporary pause. Self-exclusion is long-term — from 6 months up to 5 years. During self-exclusion, your account cannot be reactivated and promotional emails are also paused.

If you suspect a family member has a gaming addiction, email us at [email protected] with the details. Our team will help you take the appropriate steps and, if necessary, investigate and act on the account in question.

No, Kikria strictly does not allow anyone under 18 to open an account. Age is verified at registration and further confirmed through the KYC process. Any account identified as belonging to a minor is suspended immediately.

Play Responsibly, Enjoy Safely

Your entertainment is always safe at Kikria. Register today and take advantage of our responsible gaming features.

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